Tailor made in-house trainings

In the design of in-house training, we take into account the specific development objectives of the company for which the training is being prepared for. This type of training allows you to develop specific skills for a group of employees according to their specific development needs.
Our training methodology in many ways reflects our way of tailoring the courses. In order to achieve maximum development in the work we insist on feedback and interaction from the entire group. This gives us the opportunity to respond to the more specific needs that arise during the training.
When acquiring new concepts, we carefully practice diverse aspects of the skills that are the subject of the training (on case studies, through role-plays, simulations, as well as on the examples of the participants themselves through their experience-sharing). It can therefore be said that this seems more like a than a training exercise in the traditional sense.
This approach is intended for all companies that recognize the importance of  knowledge and skills improvement in reaching strategic objectives.

Delivered trainings

Below is the list of in-house trainings that have been delivered up to date, categorised by topics:

Leadership focused on the improvement of employees' productivity at work

  • the role of manager/leader
  • strategic thinking
  • emotional intelligence in leadership
  • motivational leadership
  • employees' motivation
  • employees' dedication and initiative improvement
  • performance management
  • situational leadership and adequate management styles
  • delegating to employees
  • employees' development
  • performance monitoring and control
  • induction of employees into business
  • first 100 days in a new managerial position
  • setting of vision, mission and strategic plan

    • Improvement of skills for the development of others

  • determination of development needs and development plan creation (culture and mechanisms)
  • coaching
  • mentoring
  • knowledge management
  • train the trainer
  • talent management and succession planing

    • Improvement of personal effectiveness and productivity

  • self-motivation
  • taking initiative and dedication to work
  • innovation in business
  • stress management and burnout
  • life-work balance
  • development of self-confidence and managing public speaking anxiety
  • goal-setting and realisation
  • project management
  • time management
  • decision making, conflict prevention and solving
  • adapting to changes

    • Communication skills development

  • emotional intelligence in business communication
  • assertive communication techniques
  • interpersonal relations and a healthy working environment
  • feedback
  • overcoming barriers in communication and communicating with difficult customers
  • making impact
  • conflict management
  • negotiation
  • presentation skills
  • powerpoint
  • conducting meetings
  • communication with internal clients
  • professional communication and public (media) appearance
  • personal PR

    • Team work improvement

  • team roles and their synchronization
  • cooperation and unity
  • team building skills
  • motivating team
  • team motivation
  • team's time organization

    • Career planning and development

  • cv and motivational letter writting
  • job interview
  • career management and personal development plan
  • selection and interviews
  • adapting to a new working environment

    • Raising sales

  • business to business sales
  • business to customer sales
  • profitable negotiation
  • client service and customer care
  • managing stocks (supplies)

    • in House

    They said about us and our trainings

    "...The impression that H.art left on us was quite positive due to the openness, professionalism and understanding of our needs. After conducting the first trainings our initial impression was confirmed. Our employees marked all the trainings we had with high grades, especially emphasizing competence of trainers, adjustment of program to their needs, a commitment of teachers to meet the needs of each participant and provide the greatest benefit for participants ..."
    Ivana Djordjevic, manager of employee training, the Coca-Cola HBC - Serbian a.d.

    "It's always a pleasure working with H-art. Our members learned many useful things from the soft skills trainings they have provided us, and enjoyed every single one of them thoroughly. H.art's qualities are: expertise, good value and creativity."
    Nemanja Radojkovic, HR, BEST

    "After working on a very difficult and stressfull project, I had the opportunity to participate in the training: "Stress management and burn out" organized by the H. Art Development Center. The training was extremely fun and inspiring, although at the very beginning I didn't have great expectations. It had a great influence on me and on the whole group. I think that we all were a little bit skeptic and may not have been sufficiently interested at first, but the trainers Maja Maksimovic and Bojana Sinzar, succeeded to "draw us into the game" and to make us really think about problems that plague us and how we can overcome them in a very professional and unobtrusive manner. The training is very dynamic and leaves a positive impression. Indeed it is worth attending, because it provides a lot of information that helps us earn how to help ourselves. "
    Tia Dokmanovic, BTL Account Manager, Leo Burnett